Tuesday, February 20, 2007

Focus On Growth

I've found that as I go through life, it's important to keep focused on growth. I've found that it's also important to review what you have learned. Knowledge is meaningless if it's not applied. So I've decided to review two things that I've learned everyday. I focus on one technical, career related skill, and one world view/spiritual thing.

That being said, today I learned
1. When a computer is getting confused about which Access Point to connect to, it is best to remove all APs from the Preferred Network List and then reconnect.
2. Listen to your customers, if they're still freaking out even though you told them you would take care of it, they usually have some specific fear they are trying to address. If you listen for it, you can put their fears at ease and have a happy client. :)


Not only will focusing on growth help me develop better, it will give me some more content for my blog. :) I am making it a goal to publish at least what I've learned each day.

P.S. I just read NLP Presupposition: You Cannot Not Communicate and it reaffirms lesson number two. Sometimes what people are trying to say is hidden in a mess of emotional outburst. To be a true communicator, one must listen with more than their ears.

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